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Home > WHAT CUSTOMERS SAY...
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WHAT CUSTOMERS SAY...
| The whole ordering process was exceptional, product received promptly and exactly what I ordered.
They shipped my product on the day I ordered it and I received it the following business day. Very prompt and efficient. Good Prices, too. I saw the same thing on another sight for almost 50% more.
I received excellent service and fast delivery of the Powerpuff girls items I ordered.I am VERY PLEASED.
Very Prompt in sending out my order. I would shop from Storybook Lane again!!!
The service was outstanding. My order came much sooner than I expected it. When I found I had ordered more than I needed, they were extremely nice about letting me return part of my order for a refund. And I got the refund immediately as soon as they'd gotten my package back - no waiting. Communication was friendly and prompt. I highly recommend Storybook Lane, and would definitely do business with them again - thanks!
I was very pleased with the quick efficient manner in which I received my merchandise. Ordering on line was simple and stressless. I would order again in the future from Storybook Lane.
I love the bedding I received and how fast the order was processed/shipped (same day!
I was so impressed with the selection and even more so when I received my order within 3 days!! I have told and will continue to tell everyone about storybook lane!! Thanks!
Due to the U.S. Tragedy on 9/11, my order was delayed. Storybook Lane bent over backwards and went above the call of duty to make my order right. FANTASTIC CUSTOMER SERVICE !!!
I was looking for the "Perfect" Halloween costume for my 10 month old, very petite, daughter's first Halloween. I wanted it to fit her personality. I found it at Storybook Lane. It was the "Petite Little Princess". I just had to have it! I had a great experience and recommended Storybook Lane to several of my friends and look forward to more business with Storybook Lane.
Communication and delviery was recevied as expected. The merchandise assortment seemed very interesting and I plan to return to the site.
The order suprised me by arriving early. My sister loved the powerpuff borders, but since she didn't have the measurement,we were a little short. That just means I will be placing an order ver soon.
I am really pleased with the transaction with Storybook Lane, great customer service, not to mention that they had an item that I could not find anywhere and almost gave up on finding it. But they had it!
The Elmo stick ups are absolutely the best!! My son's face lights up EVERY time we walk into his room. Thanks for offering such a great product!!
"I had been searching for weeks for a Dorothy (Wizard of Oz) Halloween costume for my 3 yr old. I found exactly what I had been looking for at Storybook Lane- something I had looked for high & low in the malls and speciality stores and was assured I'd never find. Not only was it the perfect costume, but it was quality made. Customer service even called to inform me that the shipping I had selected would not get the costume to us by Halloween. We upgraded the shipping, received the costume on a Sunday, and she was the happiest Dorothy you've ever seen! Storybook Lane IS a great store and I have shared this information with several friends!"
"Top notch selection. Quality products that are hard to find in regular stores. Fast email confirmation and shipping but what I loved most is that they take Paypal!"
"Storybook lane has unique, hard to find items at reasonable prices. Shipping was quick and I received friendly e mails as to the status of my order. All around a great shopping experience! I'll will definitely be shopping again at Storybook! Thanks!"
"This was a great experience! They were very flexible and the page was easy to follow and understand. I have already received the item, and the quality is great! Plus, they were very prompt. I definitley recommend this site for others to shop at. It was an absolutely wonderful experience!"
"I was very impressed with the service that I received from Storybook Lane. The response was quick and the people that I spoke with were friendly and very customer service oriented."
"This was my first on-line purchase -- my husband has been the one using on-line, I continued to stay with 800# --- I was truly impressed. Plus my daughter looked adorable in her witch costume!"
"I have searched everywhere for my classic pooh lunch box and nobody had it or it was out of stock and could not be ordered. I was so excited to find it at STORYBOOK LANE and even better it was the least expensive out of all the other sites that I had gone to. Thumbs up to you guys. I will definitely come back!"
"I received a beautiful product for a great price and it was delivered very quickly! I have been passing the word on Storybook Lane."
"I had just redecorated my daughters bedroom with the Powerpuff Girls theme. I looked everywhere and could not find wall stickers and I was quite desparate! I found your site, found the stickers and within a matter of days had them on her walls. Great place, great experience. I'll look here first in the future!" Beth/ Columbia, SC
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